Shipping Policy

Free UAE delivery on orders of AED 280 or more. Standard delivery charges apply to orders below AED 280. Delivery available across all 7 Emirates.

At Mizak Scents, we aim to ensure that every order reaches you safely and efficiently across the United Arab Emirates.

Delivery Coverage

We currently deliver across all 7 Emirates of the UAE:

  • Abu Dhabi
  • Dubai
  • Sharjah
  • Ajman
  • Umm Al Quwain
  • Ras Al Khaimah
  • Fujairah

Free Shipping

Orders with a total value of AED 280 or more are eligible for free delivery anywhere within the UAE.

Delivery Charges

For orders below AED 280, standard delivery charges will apply.

The applicable delivery fee will be shown during checkout before the order is confirmed.

Order Processing

Orders are processed after successful confirmation of the purchase.

We aim to prepare and dispatch orders as quickly as possible. Delivery times may vary depending on the destination, courier availability, weekends, public holidays, weather conditions, or other circumstances outside our control.

Delivery Information

Customers are responsible for providing complete and accurate delivery details, including:

  • Full name
  • Mobile number
  • Emirate
  • Area
  • Building or villa details
  • Apartment or unit number, where applicable
  • Any additional delivery instructions

Incorrect or incomplete delivery information may result in delays.

Receiving Your Order

Please ensure that someone is available to receive the order at the provided delivery address.

If the courier is unable to complete delivery due to an incorrect address, unavailable recipient, or unreachable contact number, additional delivery charges may apply for re-delivery.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact Mizak Scents as soon as possible after receiving the package.

We may request photographs of the product and packaging to help us review the issue and arrange the appropriate resolution.

Shipping Restrictions

At present, our standard shipping service is available within the UAE only.

For international delivery enquiries, please contact us before placing an order.

Contact Us

For questions regarding delivery, shipping charges, or an existing order, please contact the Mizak Scents customer support team through the contact details provided on our website.